At Brothers Merchandise, we take pride in offering something most merch companies don’t: highly trained, reliable staff. Unlike the hit-or-miss approach of hiring based on referrals or random resumes, we focus on quality over quantity. Every rep we send out has been through rigorous merchandise sales training, ensuring they are fully prepared to represent your brand.

Our training covers every detail of live event merchandise sales: inventory management, effective booth organization for fast sales, mastering POS systems, cash handling, venue communication, and handling challenges with professionalism. Most importantly, we emphasize upselling—our reps are experts at encouraging customers to walk away with more than they planned to buy.

When you staff a Brothers Merchandise rep, you’re not just hiring a merch seller; you’re getting a self-sufficient, detail-oriented professional who knows how to maximize sales and create a positive customer experience. Don’t just take our word for it—ask around. Our reputation speaks for itself.

With over 20 years of experience on the road, we know what sells and what doesn’t. We’ll work with you to create a product line that resonates with your audience—whether it’s apparel, posters, trinkets or exclusive items for specific cities and events. Count on us for honest, informed advice to help you structure your offerings for maximum impact and sales.

At Brothers Merchandise, we specialize in managing merchandise sales for venues and seasonal events with capacities ranging from 1,000 to 10,000 attendees. Whether you’re hosting a single event or an entire season, we bring unparalleled professionalism and efficiency to every operation, ensuring maximum sales and a seamless experience for both venues and fans.

Our services are designed to support venues without a dedicated team or those looking to improve their current merchandise operations. Here’s what sets us apart:

• Highly Trained Sales Staff: Our team undergoes rigorous training in inventory management, customer service, and upselling strategies. Unlike random road reps, our staff members are polished professionals who know how to engage customers, move inventory efficiently, and represent your venue with integrity.

• Merchandise Infrastructure: We supply all the tools needed for a successful operation, including display materials, POS hardware, and payment processing accounts. From setup to teardown, we ensure the process runs smoothly with minimal effort required from your team.

• Flexible Shipping and Fulfillment: Our Philadelphia-based warehouse serves as a reliable hub for tours and traveling acts. If a venue is closed or unavailable to receive shipments, your merchandise can be sent directly to our facility for secure storage and handling. After your event, we can also transport any remaining product back to our warehouse and ship it wherever it’s needed next—quickly and efficiently.

• Accurate Accounting and Timely Settlements: Our accounting is precise and transparent, ensuring that every sale is properly tracked and accounted for. Unlike operations that rely on random or undertrained road reps—where mistakes, false reporting, or unprofessional behavior can lead to inaccurate numbers and missed revenue—we deliver accurate settlements and professional service. Both venues and artists receive payouts promptly, with no delays or follow-ups needed.

Partnering with Brothers Merchandise means leaving behind the stress of underperforming merchandise operations. With our expertise, infrastructure, and attention to detail, we help venues elevate their merchandise sales while providing fans with a smooth and enjoyable experience. Let us handle the details so you can focus on what matters most—your events.

At Brothers Merchandise, we manage every aspect of e-commerce in-house from our warehouse in Philadelphia. This allows us to seamlessly inventory incoming products, prepare shipments for tours, and quickly fulfill customer orders. By overseeing the entire process ourselves, we ensure superior quality control and provide prompt handling of any customer service questions or concerns.

While many companies outsource fulfillment to third-party providers, we take a hands-on approach, giving us unmatched expertise and control over every detail of your e-commerce operations. Additionally, our dedicated IT professionals are here to support your online needs—whether it’s transferring an existing store, creating a new one, or building a full website from the ground up. With us, your e-commerce is in expert hands.

We analyze your historical touring sales data to create detailed projections tailored to your needs. From determining what and how much merchandise to produce to scheduling shipments throughout the tour, we ensure everything is timed perfectly. Our focus is on efficiency and cost-effectiveness, making sure your product gets where it needs to be without unnecessary expense or delays.

We work with a wide array of top-notch poster artists and graphic designers to give your merchandise a distinctive edge. Whatever your vision, we can bring it to life.

We partner closely with wholesale garment suppliers, embroiderers, and print shops, along with direct connections to manufacturers, to ensure you get the best rates and quality for your merchandise.

We pride ourselves on being one of the fastest-paying merch companies in the business. Unlike others, where you might find yourself chasing down payments or sending follow-up reminders, we ensure your earnings are in your hands quickly and without hassle. Every penny is meticulously tracked and accounted for, so you can trust you’re getting exactly what you’re owed—on time, every time.